Because every piece is handmade to order, we don't accept returns for a change of mind.
Damaged or wrong item
If your order arrives damaged or you received the wrong item, message us on WhatsApp within 48 hours of delivery with an unboxing video and photos. We will replace it or refund you.
Refunds
Approved refunds go back to the original payment method within 5–7 working days.
Cancellations
You can cancel an order before we start making it. Message us as soon as possible.
Last updated 1 October 2026